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Settlement In Small
Claims Court
Winning
without fighting.
You have verified that
you have a claim that a court will hear and you think you might file a
lawsuit. Or maybe you have received a demand from someone saying they
have a claim against you that is headed for court. What next?
First, let's assume that
you are a potential plaintiff. You have a claim or several claims
against someone else and you know how much you will sue for. Here's a
simple solution: Ask them for it. You may just resolve this thing
without going any further. There's no harm in asking. The advantage is
obvious: You may get the matter settled without further time and
effort.
Asking for what is owed
you can take many forms. Some people have a talent for writing demand
letters with increasing degrees of seriousness. It is a simple matter
to put your demand in writing. Deciding exactly what to write will
help you be clear about what you want in order to resolve your
dispute. Your demand letter can also guide you in defining the issues
that may result in a trial if you need to sue.
What if you are the
defendant? If you have received a complaint letter and you want to
know what the complainer will take to get off your back, the same
principle applies: Ask. If you get a demand in writing, send your
response the same way. But be sure that you respond. Court cases are
often the results of broken communication.
Settlement and
settlement negotiations make up the middle part of the civil justice
process. Ninety percent of all cases filed by attorneys are settled
without trial. This is because attorneys know that their clients most
often gain their best legal advantage through settlement. They know,
too, that this is all any attorney can do for a client: Make their
client's best legal advantage tangible. Investigating the facts and
researching the applicable law with a pinch of legal experience are
the means to gain the best legal outcome. And lawyers get paid very
well for doing it.
If the principle of the
matter in your dispute is not so great, or your ardor has faded after
the initial shock of the wrong done to you, or if you take pride in
your intelligence, a full investigation of settlement prospects is for
you.
The law loves settlement
and compromise. It is the only realistic way to unclog the logjam
caused by too many cases and not enough courtrooms, personnel, or
time. Small claims courts are particularly in a crunch with the
increasing number of cases they are required to hear. While they want
to make a court accessible to those who have valid claims that they
cannot reconcile on their own, the courts simply cannot handle the
volume.
So, take a moment or two
for a little soul searching. Even though by now you may have realized
that you want to go for it-you want your trial-you should still weigh
all the advantages and disadvantages of that decision against the
certainty of gaining a favorable final disposition of your claim
through settlement. Whether you are the person suing or the person
sued, the same principles apply. Although the defendant in any lawsuit
has the advantage of not having to prove anything and may also just
want a day in court, you should have at least one eye open to
conciliating your case.
From now all the way to
the moment before the judge announces a final decision in open court
at the end of your trial, there are many reasons to seriously consider
settlement. The following list is not exhaustive:
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The rules of your
local court may require it. In many states and cities, the
legislators that have created your courts and court rules may love
settlement so much that you are required to at least try to settle
your case. This means that you actually do communicate with the
other side about resolving your dispute. Talk to them. You may
need to let the other side see all of your exhibits and even
interview your witnesses. Check with the clerk about this before
you file a suit.
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You are more
likely to get what you came for. History has shown that when
disputing people settle a matter and one of them is going to pay
money to the other as the result, the person who is to get paid is
more likely to get the money. The payer is more likely to pay if
he or she is free from the fear of having to pay more and from the
fear of having unsavory things happen to him or her, such as
seizure of a car, freezing a bank account, or seizure of wages
through garnishment. All of these can result from having a
judgment against him or her.
As a plaintiff, when
you win, what you get is a judgment. This is a piece of paper that
says you now have the right to go out and try to collect enough of
the loser's cash or other property so you can get paid. Again, if
the loser has no cash or property or no promise of any, all you
will end up with is your piece of paper. If you know that there is
a real likelihood that the defendant has little, you may consider
getting what you can and reducing your losses. Your judgment could
also drive the loser into bankruptcy. If you know that the
defendant has been sued many times and lost, this may be a real
possibility. If he or she bankrupts, you will likely get little or
nothing.
The likelihood that
you will recover all of your loss goes up when there is insurance
covering it. Personal or property damage done in a home or
business may be covered by homeowner's or business liability
insurance. It is to the wrongdoer's advantage to tell you about
insurance coverage because he or she has already paid the premium
to cover your loss. If there is insurance, you will be negotiating
with the insurance company's adjuster, or if a suit has been
filed, with the company's attorney. The company's representative
may ask you to supply them with specific information on a
pre-printed form or in some other way. The small inconvenience of
doing it their way far outweighs the risk of not recovering if you
need to litigate your claim to the end. Play their paper game, but
be sure you read and understand everything you are asked to sign.
Make and keep a copy for your records.
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You will feel
better. This is not an insignificant or silly reason. When you
submit your dispute to a third person for a decision, you lose
control of it. There is a psychological principle at work here. In
our society, where mature, thinking individuals ought to be able
to go through life resolving their problems without outside
interference, we believe that if we must give up a problem to
someone else, we have failed. This is not true, but the perception
is there, nevertheless. If you settle, you control the outcome,
and to whatever extent it is significant, you will have maintained
control over that part of your life that is represented by this
particular challenge.
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Justice is nearly
blind. Only you and your witnesses know what really happened a
month, two months, or six months before your trial. Memories
always fade and get muddled, more so when the events are
complicated. There is a legal legend about the car crash at an
intersection. Witnesses on each of the four corners tell a
completely different version of the incident at the scene of the
accident, and each has a strangely different version from even his
or her own original story when it is related at the trial. By
comparing them, someone hearing them could not even be sure the
information was about the same event.
Even if your
witnesses remember every detail, there is no way that a judge can
know all that really happened based on 15 to 30 minutes of
testimony, and a quick look at all of your other evidence. At
best, the verdict will be based on a mere thumbnail sketch of the
whole story. Part of what judges do in making decisions is to
decide whom to believe. The judge is a stranger to you and your
controversy. He or she is just as likely at the outset to believe
your opponent as to believe you. The judge may choose to believe
the other party's witnesses or give greater weight to their
documents and photographs. He or she may disregard or discount
what you feel is the strongest part of your case, and give great
credit to your adversary's version of things.
It does not matter
so much that your cause is right and true; the important thing is
how it will be perceived. This raises a serious question about
justice. In support of this concept, tell the truth, the whole
truth, and nothing but the truth. There is some weakness in every
claim. If you tell your story with its flaws exposed, the judge is
much more likely to believe it.
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Judges are human.
Being a judge, I know that deep down inside, every one of us has a
heart of gold. It may just take considerable digging to reach it.
Because judges are human, they may, from time to time, make a
mistake in judgment. There is no magical mathematical or other
fixed formula for making a decision in your case that is
"correct" in some universal sense. So-and attorneys will
tell you this-there is always some unpredictability in submitting
a case to a judge or a jury at trial.
There are other
intangibles to consider. I have not done any research on this, but
I am suspicious that even the best judges may unconsciously favor
certain kinds of people over others. For example, unusually
attractive people, widows, orphans, and little old ladies tend to
be favored over unusually unattractive or hard-edged, brassy
people, used car salesmen, and drug dealers. Nasty people probably
lose more than nice people. As I say, this hunch is just a hunch,
based totally upon speculation.
When I was leaving
my law office one day on the way to the courthouse to preside in
small claims court, there was a man sitting in the reception area
waiting for another lawyer in my office. When I told the
receptionist that I was headed over to court, the man offered,
"Good luck-you never know what those crazy judges and juries
are going to do." He's got the idea!
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Try as everyone
may, the playing field may not be level. Though the civil
justice system is based on an underlying principle of equality,
some classes of citizens are favored in the law. It may be from
the nature of their work, the power of their lobby in the
legislature, or simply a matter of public policy that a group is
favored.
You recall that some
classes of workers have a right to a special claim on your
property, a lien. Auto mechanics and other persons who repair and
otherwise add value to their customers' property often have the
right to keep the property until they are paid. This is a
possessory lien. This is true even when the bill is contested.
Similarly, plumbers, painters, roofers, and other construction
trades may have a right to place a mechanic's or materialman's
lien, a public notice of claim on your real estate to secure
payment for work on your house, even where the quality or value of
the job done is disputed.
Banks, insurance
companies, and doctors are favored owing to their political clout.
Preferences for them are written into the law. Banks are protected
by provisions of the Uniform Commercial Code, which is adopted in
most states. Ordinarily, there are technical legal hoops you must
jump through before you can sue a doctor or other professionals
for malpractice.
By greater
experience in business or the law, the other party in your dispute
may have placed themselves in a superior position in their
contract with you. It is in the fine print. You may have pledged
your furniture, appliances, and even your family dog as collateral
on a loan, and may be legally helpless if they are repossessed.
Landlords or tenants may have an advantage based on the strength
of their lobbies and the extent to which your state is urbanized.
Is your potential
opponent a member of a favored class in your state? Are you?
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There may be more
pain than gain. If your claim is against a long-time friend,
business associate, or relative, nothing will more quickly destroy
the relationship than the prosecution of a lawsuit. Whether you
are the plaintiff or the defendant in a legal dispute, you have an
emotional investment in its outcome. Plaintiffs universally want
to be made whole. Defendants want their reputations restored after
having been sued on what they may consider a frivolous complaint.
To some extent, both feel victimized.
As your case gets
closer to trial, your emotional investment will either grow or
shrink. The smaller it gets, the more rational your decisions
concerning settlement will become. If it grows, or is recognizably
monstrous already, you should weigh the potential winning of the
case at trial against the damage it could do to your relationship
with the other party. In my court, I have seen brother against
brother, and daughter against mother. Though a decision was
rendered in each case, nobody won.
If the emotional
investment in your case grows, it may also interfere with the
rational preparation and presentation of your case at trial. To
the extent that you are immobilized by anger, frustration, or any
strong emotion, you will be a less effective litigator. High
emotions can interfere with your getting the best legal outcome.
In one case, the plaintiff was so angry that after he had called
the defendant as a witness and grilled her for 15 minutes, he
called no other witnesses and forgot to prove any part of his
case.
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The human factors
may not be in your favor. Look at yourself. Look at your
opposition. Look at everyone who is likely to testify in your
case. When you relate your version of the facts at trial, and when
your witnesses do the same, will they be convincing? This may be
only a minor concern. Most people are good storytellers when the
story is true. But the very young or very old witness may become
flustered. Non-English speaking or inarticulate witnesses simply
may not be understood, thus their testimony may discounted.
All you have seen
and heard about civil trials may fill you with fear about
testifying under oath in a courtroom before a person wearing a
black robe. This may be true even though your fear has been
diminished by your careful preparation and all the knowledge
gained by reading this book. Consider settlement as a real
possibility at any point in the process that you realize you may
not be able to win.
While I firmly
believe that any citizen in ordinary circumstances has the
wherewithal to successfully prepare and try a case in a small
claims court, it may simply not be for you. If you decide it is
not, don't give up! And don't sell your soul to reach a settlement
at any cost. Your goal remains to reach a resolution of your
dispute to your best advantage under all the circumstances. Your
personality is just one factor. If you don't want to work out the
settlement details, you can always hire a lawyer to worry and to
work them out for you.
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Your time is
worth something. It is worth a lot! Our time, whatever it is,
is all we have. It is a nonrenewable resource. Preparing your case
for trial and presenting it at trial is challenging and
educational. Once done, it's fun. But when you evaluate your case
and look at the time and effort it will take to investigate,
prepare, and try your case, and also consider the value of your
time, you may be better off going fishing, joining a community
chorus, rebuilding that '49 Ford pickup in your garage,
volunteering, or spending a couple of hours with your family or at
work.
The prospect of a
reasonable settlement may be more valuable if your investment of
time, attention and effort is greater than the value of the return
it will provide.
If you are a
defendant, you may want to consider a settlement to avoid the time
and effort necessary to defend even a groundless claim. Giving
this advice flies in the face of all I believe about individual
responsibility and the necessity to fight injustice wherever you
find it; nevertheless, it is still sound advice.
You could win! What
you win is a judgment, a piece of paper that says you now can
start the collection process. Usually, the court will not collect
your judgment for you. Often, the time and effort involved in the
collection process is as much or more as the amount of time taken
up by preparation and trial.
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You could lose.
Your dispute may have started because you made an avoidable
mistake, one you would not have made if you had been reasonably
diligent. Courts will not protect you from yourself. If you are
the author of your own misery, you will be responsible for
reaching the conclusion of your story.
There can be only
one winner. Even though you are convinced that you have the
perfect case, open and shut, there is always a possibility, no
matter how remote, that you could lose. I have seen lawyers come
out of courtrooms shaking their heads, with looks of disbelief on
their faces after getting totally unexpected negative results in
"sure-win" cases.
Remember, in order
to win, your total evidence must be stronger than that of your
opposition. For plaintiffs or defendants asserting a counterclaim,
you have a burden to prove your case by the greater weight of the
evidence. It needs to be only slightly greater, but greater
nonetheless. The scales of justice need to be tilted at least
slightly in your favor.
After you know all
you can reasonably know about your case, witnesses, and exhibits,
and you know all you can about the case for the other side-its
weaknesses and especially its strengths-you should be fairly
certain you will win. This gives credit to all the uncertainties
of trying a case and submitting it to a judge or jury for
consideration. Your certainty level can be lower when your case is
being pursued mainly on a matter of principle. If you have a
valid, substantial, and provable claim and cannot reach a
satisfactory agreement with the other side to resolve it, head for
the courthouse. That is why it was built.
Negotiation tactics are
covered in the next chapter. If you do reach an agreement, put it in
writing. There are forms in the back of this book to help. If your
small claims suit has already been filed, you should submit your
agreement to the judge for approval. At least notify the clerk that
your case has been settled, and ask what you should do next.
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