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U.S. Consumer Products
Safety Commission
The
Commission protects you and your family from unsafe products.
Who We Are
We are the U.S. Consumer
Product Safety Commission (CPSC), an independent federal regulatory
agency that was created in 1972 by Congress in the Consumer Product
Safety Act. In that law, Congress directed the Commission to
"protect the public against unreasonable risks of injuries and
deaths associated with consumer products."
We have jurisdiction
over about 15,000 types of consumer products, from automatic-drip
coffee makers to toys to lawn mowers. Some types of products, however,
are covered by other federal agencies. For example, cars, trucks and
motorcycles are covered by the Department of Transportation; foods,
drugs and cosmetics are covered by the Food and Drug Administration;
and alcohol, tobacco and firearms are within the jurisdiction of the
Department of the Treasury.
What We Do
CPSC works to reduce the
risk of injuries and deaths from consumer products by:
•developing voluntary
standards with industry
•issuing and enforcing
mandatory standards; banning consumer products if no feasible standard
would adequately protect the public
•obtaining the recall
of products or arranging for their repair
•conducting research
on potential product hazards
•informing and
educating consumers through the media, state and local governments,
private organizations, and by responding to consumer inquiries.
How We Can Help
If you've had a problem
with a consumer product or you want information, here's how to get in
touch with us:
•To report an unsafe
consumer product or a product-related inquiry, call the CPSC toll-free
Hotline at (800) 638-2772 or (800) 638-8270 for the hearing and speech
impaired
•To request a free
copy of our publication listing, write to us at U.S. Consumer Product
Safety Commission, Washington, D.C. 20207
•For additional
information, contact our nearest field office (see the following list)
Field Offices
U.S. Consumer Product
Safety Commission
Western Region
Western Regional Center
600 Harrison Street,
Room 245
San Francisco, CA
94107-1370
(415) 744-2966
Locations
Albuquerque, Dallas,
Denver, Honolulu, Houston, Little Rock, Los Angeles, New Orleans,
Phoenix, Portland, San Diego, Seattle
U.S. Consumer Product
Safety Commission
Central Region
Central Regional Center
230 South Dearborn
Street, Room 2944
Chicago, IL 60604-1601
(312) 353-8260
Locations
Atlanta, Cincinnati,
Cleveland, Detroit, Indianapolis, Kansas City, Memphis, Milwaukee, St.
Louis, Twin Cities
U.S. Consumer Product
Safety Commission
Eastern Region
Eastern Regional Center
201 Varick Street
New York, NY 10014-4811
(212) 620-4120
Fax (212) 620-5338
Locations
Baltimore, Boston,
Buffalo, Charleston, Charlotte, Ft. Lauderdale, Orlando, Philadelphia,
Pittsburgh, Richmond, Trenton, Washington, D.C. Area
Access Through the
Internet
CPSC news releases,
Public Calendar and other information can be obtained via the Internet
from the agency's Web Site:Web Site Address: http://www.cpsc.gov
Agency staff may be
contacted by e-mail:E-mail Address: info@cpsc.gov
If you know the name of
the CPSC staff person to whom the message should be directed, please
include the name at the beginning of your message.
Fax-On-Demand
To order information
from CPSC's Fax-On-Demand service, call (301) 504-0051 from the
handset of a fax machine and follow the instructions to place an
order.
Who We Are, What We
Do, How We Can Help
U.S. Consumer Product
Safety Commission
Washington, DC 20207
CONSUMER HOTLINE
English/Spanish: (800)
638-2772
Hearing/Speech Impaired:
(800) 638-8270
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