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Business Letters & Forms


  Acceptances
  Acceptance of business invitation, Acceptance of delayed delivery of ordered goods, Acceptance
  of delayed payment schedule, Acceptance of forthcoming payment schedule, Acceptance of
  personal invitation, Acceptance of quotation, Acceptance of quotation with certain conditions,
  Acceptance of request for discount

  Acknowledgement
  Acknowledgement of complaint, to be analyzed, Acknowledgment of delivery of goods, checked,
  Acknowledgment of invoice, Acknowledgment of job application, Acknowledgment of letter,
  read, Acknowledgment of letter, subject pending, Acknowledgment of order, being dealt with,
  Acknowledgment of order, not being dealt with, Acknowledgment of payment of invoice,
  Acknowledgment of payment of invoice with attachment of receipt, Acknowledgment of payment
  of invoice, reinstating credit

  Apology
  Apology for accounts error, Apology for check that has bounced with replacement enclosed,
  Apology for faulty goods - with solution suggested, Apology for general matter, Apology for late
  delivery of goods, Apology for late payment of invoice, Apology for missed meeting, Apology for
  ordered goods no longer available, Apology for payment that has bounced with request to
  resubmit, Apology for postponing meeting, Apology for short notice postponement of meeting,
  proposed solution, Apology for unavailable goods, similar product available, Apology for
  unavailable goods, temporally out of stock.

  Cancellations
  Cancellation of business event, Cancellation of meeting, Cancellation of order for internal reasons,
  Cancellation of personal event, To cancel an order - for reasons beyond your control, To rearrange
  a canceled meeting

  Complaints
  Complaint about faulty goods, Complaint about a general matter, Complaint about delivery of
  damaged goods, Complaint about media feature, Complaint concerning an error in your account

  Compliments
  Compliment about employee of another firm, Compliment about long term use of products,
  Compliment about products, Compliment about service, Compliment to colleague

  Condolences
  Condolences on business closure, Condolences on death of a colleague, Condolences on
  hospitalization, Condolences on illness, Condolences on redundancy

  Confirmations
  Confirmation of action taken, Confirmation of agreement, Confirmation of an increase in credit
  limit, Confirmation of details of an important discussion, Confirmation of dispatch of goods, To
  confirm a meeting arrangement, To confirm the progress of work done, To confirm when you
  have made a requested payment

  Congratulations
  Congratulations for a special event, Congratulations on a business acquaintance getting promotion,
  Congratulations on a colleague getting promotion, Congratulations on birth of baby,
  Congratulations on examination success, Congratulations on your retirement, To congratulate a
  colleague on award

  Employee
  Acceptance of Resignation, Commendation and Refusal of Request for Raise, Discreet Letter of
  Resignation, Letter of Resignation, Negative Response to Job Application, Negative Response to
  Job Application, No Openings, Negative Response to Job Candidate Interview, Notice of
  Promotion, Policy Letter on Vehicle Expense Reimbursement, Refusal of Request for Letter of
  Recommendation, Request for Character Reference, Request for Employment Reference, Waiver
  of Confidentiality

  Enclosures
  Catalogue and price list enclosed, Enclosure of a draft version and contract, Enclosure of
  information requested, Enclosure of the final version of a contract, Invoice enclosed, Payment
  enclosed, Promotional material enclosed for distributors of your products

  Inquiry
  Inquiry about events that may be happening in your business area, Lost custom inquiry, Products
  inquiry, Service inquiry

  Introductions
  Introduction of colleague, Introduction of products, Introduction of services

  Invitations
  Introduction of products, Invitation to business event, Invitation to job interview, Invitation to
  personal event

  Marketing & Sales
  Advance Notice of Out of Business Sale, Announcement of Change of Address for Billing,
  Announcement of New Area Representative, Announcement of New Area Representative Visit,
  Announcement of New Business Opening, Announcement of Special Discount Offer,
  Congratulations on Expansion, Congratulations on Formation of New Company, Cover Letter,
  Product Literature in Response to Phone Inquiry, Holiday Letter to Stockholders, Invitation to
  Demo New Product Line, New Business Announcement for Use with Credit Application, New
  Customer Welcome, New Salesman Follow-Up Letter After First Meeting, Preferred Customer
  Sale Announcement, Welcome Discount for New Enterprise, Welcome to Our Family of
  Customers and Friends

  Notices
  Notice of account to be closed, Notice of accountant's right to view, Notice of change in
  employment terms, Notice of redirection of letter for ex-employee, Notice of right to sign checks,
  Notice of suspended account

  Offers
  Offer of bank and trade references requested, Offer of employment, Offer of services

  Promotions
  Accountant-Promotional Letter, Advertising Art, Promotional Letter, Air Conditioning Service,
  Air Freight, Antique Shop, Appliance Store, Bank, Bicycle Shop, Boat Shop, Bridal Shop, Bridal
  Shop, Direct Mail Service, Direct Mail Service, Direct Mail Service, Direct Mail Service, Health
  Spa, Interior Design

  References
  To have to provide a non-favourable reference for an employee, To provide a favorable reference
  for a customer, To provide a favorable reference for an employee, To provide an unfavorable
  reference about a customer

  Rejections
  Rejection of credit facilities request, Rejection of quotation, Rejection of request for discount,
  Rejection of request for increase in credit, Rejection of request for meeting, To reject a complaint
  about goods damaged, To reject a general complaint, To reject a job applicant, To reject a job
  candidate, To reject a job inquiry, To reject a job offer, To reject an invitation to a business event,
  To reject complaint that goods are faulty, To reject invitation to a personal event, To reject
  late delivery of goods

  Reminders
  First reminder about unpaid invoice, Reminder about broken promise, Reminder about late
  delivery of order, Reminder about late payment, Reminder about unanswered letter, Reminder
  about unpaid installment, Second reminder about unpaid invoice, Third reminder about
   unpaid invoice

  Requests
  A request to delay payment, Request for discount on quantity, Request for donation, Request for
  introduction, Request for reference for a trade supplier, Request for references, Request to
  complete a questionnaire, Request to pay delayed payment by installments, Request to reduce
  account balance, Request to use quote from media review, To request a cash discount, To request
  a copy of a check, To request a favor, To request a meeting, To request a progress report, To
  request a reference for an employee, To request a telephone conversation, To request credit
  facilities, To request recommendations

  Terminations
  Immediate termination of employment, Termination of employment-redundancy, Termination of
  employment-with notice, Termination of general agreement

  Thank You
  For Award, For business event, For congratulations, For donation, For favor, For introduction, For
  media review, For media review, For present

  Warnings
  First warning about dismissal, Second warning about dismissal, Warning about legal action
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